Responsible Gaming

Responsible gaming is the practice of engaging in gambling as a form of entertainment while maintaining control over the time and money spent. The aim is to make informed decisions, avoid financial harm, and ensure gambling remains an enjoyable activity rather than a problem. At gamdom operating via gamdom777.com, we are committed to supporting our Australian players through tools, guidance, and assistance designed to help you gamble responsibly.

Risk Awareness

OBSERVE: Early recognition of gambling-related issues is essential for prevention.

EXPAND: In Australia, indicators of problematic gambling behaviour may include:

• Increasing the frequency of bets or gambling sessions.
• Thinking about gambling when not playing.
• Chasing losses or wagering more to recover lost funds.
• Neglecting work, family, or social commitments.
• Borrowing money or selling possessions to gamble.

Self‑Assessment Quick Check: Ask yourself the following:

• Do I spend more time or money on gambling than I intend?
• Have I tried to stop gambling but cannot?
• Do I gamble to escape stress or problems?
• Has gambling negatively affected my relationships or job?

If you answer "yes" to two or more questions, consider using our player protection tools or contacting a support service.

Limits & Tools

OBSERVE: Setting personal limits is a key component of AU responsible gambling protocols.

EXPAND: Within your personal account at gamdom777.com:

• Navigate to Account Settings > Responsible Gaming > Deposit Limits.
• Enter maximum amounts for daily, weekly, and monthly deposits that fit your budget (e.g., AUD $50 daily).
• Save settings; changes take immediate effect and cannot be increased until the current period ends.

Time Management Tools:

• Session Timers: Activate in Responsible Gaming to alert you once a predetermined play length is reached.
• Time-Out: In the same menu, select a "Pause" for 24-72 hours; account access is locked for the duration.

Self‑Exclusion

OBSERVE: Self‑exclusion is a protective measure recognised in AU law.

EXPAND: To self‑exclude via gamdom777.com:

1. Log in and go to Account Settings > Responsible Gaming > Self‑Exclusion.
2. Select a period from 6 months to lifetime.
3. Confirm your decision after reading the terms.
4. Contact our support team if you need assistance: [email protected].

Consequences:

• Immediate suspension of login and wagering access.
• Pending withdrawals processed per our Terms; balances may be refunded in compliance with Curacao licence 8048/JAZ2016‑050 (valid until 2025).
• Early reactivation is not permitted during the exclusion period.

Support Resources

• GAMCARE (UK‑based, global access): Free confidential help. Website: gamcare.org.uk, Phone: +44 808 802 0133, Email via webform.
• Gamblers Anonymous: Peer support meetings worldwide. Website: gamblersanonymous.org.
• Gambling Help Online (Australia): National free counselling. Website: gamblinghelponline.org.au, Phone: 1800 858 858.
• European Network for Problem Gambling: Information and referrals. Website: easg.org.

Help for Family

If someone you care about may have a gambling problem:

• Approach them in a non‑judgmental way; focus on specific behaviours, not character.
• Encourage use of professional services mentioned above.
• Join support groups such as Gam‑Anon for family members, or Australian online forums/chats for relatives of problem gamblers.
• Consider involving a psychotherapist specialising in addiction, and use national hotlines like 1800 858 858 for immediate advice.

Operator's Commitment

OBSERVE: We implement active monitoring in compliance with our Curacao eGaming licence and Australian consumer protection expectations.

EXPAND:

• Automated behaviour analysis tools flag high‑risk patterns (e.g., rapid deposit increases, play during extended hours).
• Display real‑time warning messages when risky behaviour is detected.
• Support staff may proactively contact a player if patterns suggest risk, offering tools such as limits or exclusion.

REFLECT: These interventions are applied with respect for privacy and data protection laws.

Updates

Players will be notified of changes to this page via email to your registered address and through banners on gamdom777.com upon login. Last updated: 5 January 2025.

Contact & Feedback

For questions or to request responsible gaming measures:

• Email (Responsible Gaming Department): [email protected]
• Email (General): [email protected]
• Phone: Not specified - please use email for fastest response.

Feedback forms will be made available in your account area for self‑control requests and support communications.